Q: When will I get my order?
A: We courier same day on available items and orders placed before 4pm. Delivery takes 1-3 working days depending on your location. Your order will be delivered at your door. Our couriers deliver Monday to Fridays, they do not deliver on weekends. We also use PEP Paxi and Postnet.
Q: Can I exchange?
A: Yes. You can exchange provided the item ordered is still in the same condition it was delivered to you, not soiled, creased and no signs of forced entry. Refund and Returns Policy
Q: Can I get a refund?
Q: Do you offer layby option?
A: Yes. We have a 2 months laybye option. We require 50% deposit to put aside your order, the balance is payable on the second month or whenever the customer wants to pay the full balance before the due date. If the balance is not paid on the agreed date, you will forfeit your deposit.
Q: Can I return or exchange a layby item?
A: No. Layby items cannot be returned or exchanged.
Q: Are all the shoes 100% Genuine Leather?
A: Yes, all our shoes are 100% Genuine Leather unless specified otherwise.